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Warranty Analyst

Phoenix, AZ

Order: 198500
Temp
At our Phoenix MRO, we specialize in the repair of electronic components for aircraft. As a Customer Account Specialist with our team, you will be the face of our organization, interacting with internal and external customers on a daily basis to provide excellent customer service.
Candidate should be team player who is self directed, detail oriented and demonstrates critical thinking skills, taking initiative to address and resolve issues.
• High level of computer transactions daily, administering up to 150+ orders
• Customer interaction management, both internal and external
• Administering commercial and military repair orders and their related activities including but not limited to acknowledging, quoting, and invoicing customer orders
• Managing, interpreting, and executing customer contractual requirements
• Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties
• Determining validity and disposition of warranty claims
• Adhering to Global Trade compliance regulations. Bachelors degree is required,

Preferred Qualifications • SAP • US Government Repair Contract Administration • FAR’s and DFAR’s • CAV • PIEE



Qualifications

  • BS
  • 3-5