Windsor, CT
Order: 196621
| the repair of electronic components for aircraft. As a Customer Account Specialist with our team, you will be the face of our organization, interacting with internal and external customers on a daily basis to provide excellent customer service. Candidate should be team player who is self directed, detail oriented and demonstrates critical thinking skills, taking initiative to address and resolve issues. • High level of computer transactions daily, administering up to 150+ orders • Customer interaction management, both internal and external • Administering commercial and military repair orders and their related activities including but not limited to acknowledging, quoting, and invoicing customer orders • Managing, interpreting, and executing customer contractual requirements • Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties • Determining validity and disposition of warranty claims • Adhering to Global Trade compliance regulations Preferred Qualifications • SAP • US Government Repair Contract Administration • FAR’s and DFAR’s • CAV • PIEE |
On-site full time during on-board Hybrid - on-site 2 days per week
Qualifications
- Advanced Degree
- 4-7