Lake Mary, FL
Order: 196481
HKA Enterprises is unable to support C2C. 3rd party submissions and C2C requests will not be considered for any positions.
Requirements:
Education Requirement: High School/GED degree. 2 years related work experience
Job Description:
• Handle incoming and outgoing calls through AVAYA phone system
• Handle various email and work order management systems
• Pre-qualify customers for eligibility of Demand Response (DR) programs
• Resolve Demand Response customer inquiries
• Document detailed explanations summarizing the recommended solutions
• Participate on assigned teams