Atlanta, GA
HKA Enterprises is unable to support C2C. 3rd party submissions and C2C requests will not be considered for any positions.
HKA is working on behalf of Jacobs, and this role is to support Jacobs’ work through HKA
Position Summary
The Facility Maintenance Technician (Call Catcher) is the “first responder” to many reactive service calls. This position is responsible for assessing the situation, troubleshooting to find the root cause, and taking corrective actions to maintain the continuous operations of the equipment or system impacted. In addition to having well-rounded general maintenance skills, a good working knowledge of general electrical system repairs is desired. Examples of work responsibilities may include unstopping toilets and floor drains; investigating roof, pipe, and other leaks; installing bladders; resetting tripped circuit breakers; troubleshooting and repairing water fountains, replacing ceiling tiles, light ballasts, etc.
Essential Job Functions
1. Works closely with client representatives and other trade technicians to address reactive maintenance issues, as well as other requests that arise during the shift.
2. Attends daily safety trainings and follows all safety directives.
3. Manages work orders assigned through Hexagon Enterprise Asset Management System (EAMS) by recording technician’s labor hours, materials used, and a description of work completed in a timely manner.
4. Manages time and prioritizes work orders to ensure that client needs, and expectations are met.
5. Performs quality repairs that extend the life of the facility.
6. Follows and supports project safety, quality, cost, scheduling, operational continuity, code of conduct and ethics policies and procedures.
Knowledge, Skills and Abilities
1. Good computer, communication, and typing skills.
2. Ability to work from lifts and ladders, as well as work in a variety of weather conditions.
3. Ability to work adjusted schedules during extreme weather events. Weekend work may be required for the position.
Education
1. HS Diploma, GED, or equivalent work experience required.
2. Associates degree from 2-year accredited college or technical school or equivalent experience preferred.
Experience Required
1. Minimum 3-4 years general maintenance experience in the areas of electrical; plumbing; door repair, maintenance, and operations; building systems, etc. in an industrial, commercial, institutional, aviation or manufacturing environment.
2. Valid driver’s license with ability to be covered by Jacobs liability insurance carrier.
Working Conditions
Working conditions in the work area can include indoor environments, as well as outdoor environments, which could cause exposure to changing weather conditions; proper environmental attire will be required. Some areas can have loud noise, active machinery, high pressure fluid systems, electrical equipment, confined spaces, heights and depths, fumes, air borne particles, noxious gases, pathogens, and various chemicals. The use of appropriate safety equipment will be mandatory in these areas to prevent hazardous contact. Work assignments may require working a compressed or extended schedule, which may apply during extreme weather event operations.