CA
Position Summary
The Intake Coordinator III (Certified) will play a vital role in supporting the Utilization Management (UM) Department by processing healthcare referrals, coordinating authorizations, and ensuring accurate service determinations. This position serves as a key liaison between patients, providers, and clinical staff to facilitate seamless healthcare access. The role requires strong attention to detail, medical coding knowledge, and excellent communication skills.
Company Overview
Our organization is committed to delivering high-quality healthcare services by ensuring members receive timely and appropriate medical care. We emphasize integrity, collaboration, and innovation in managing healthcare needs. Our mission is to improve health outcomes through an integrated and efficient healthcare delivery system. We foster a supportive and inclusive workplace dedicated to professional growth and excellence.
Performance Objectives
Process and facilitate authorization requests for healthcare services.
Act as a liaison between members, providers, and clinical staff.
Ensure accurate data entry and adherence to established criteria for service approvals.
Monitor provider service appeals and coordinate benefits interpretation.
Key Competencies
Strong attention to detail and accuracy in data entry.
Excellent communication and customer service skills.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in medical coding (ICD-10, CPT) and terminology.
Requirements
Education & Experience:
High school diploma or equivalent required.
Medical Assistant Associate’s degree/diploma, Medical Assistant Certificate, or Certified Nurse Assistant (CNA) required.
Minimum of two (2) years of experience in a managed care setting.
Two (2) years of experience in data entry and computer systems.
Certifications & Technical Skills:
Typing certificate (30 WPM).
Proficiency in ICD-9, ICD-10, and CPT coding.
Knowledge of Medicaid benefits and Microsoft Office Suite.
Commitment to Diversity: As an equal opportunity employer committed to meeting the needs of a multi-generational and multicultural workforce, Key Staffing recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to knegrete@hirekeystaff.com.