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Verification Specialist

Sandy Springs , GA

Order: 598407
ContractToHIre

This position verifies various aspects of employment, education, licensing, rental and references while adhering to standard operating procedures, productivity and quality standards. 

 

Primary Responsibilities: 

  • Perform employment, references, professional licenses, rental, and education verifications according to client scope. 

  • Application analysis, scope diagnosis, developing telephone numbers and logical source names, conducting the telephone interview, entering the data in the system. 

  • DOT, Standard, Custom, Tier 1 Custom mitigated, Letter module/Fax 

  • Completing assigned cases within customer required time frame, contacting customers and/or applicants for additional leads when required, and supplement follow-up are integral to the interview function. 

  • Comprehend and follow client specific written Standards of Operations (SOPs) for special handling instructions and adjudication matrices. 

  • Basic quality assurance is required to ensure that all required elements have been completed, no spelling or typographical errors are present, and all information developed is accurately transposed to the system. 

  • Manage workload to meet or exceed productivity and quality expectations with minimal assistance and self review. 

 

 

Required Education  

  • High School Diploma or equivalent 

  • Required Years of Experience  

  • 2+ years related experience 

  • Typing, Written and Oral Communication 

  • Attention to Detail a must 

  • Accuracy proficient required 

 

Pay Rate Range  

16.50/hourly

 

Work Schedule:  Standard Business Hours (8-5) 

 

Other Comments to Vendors: 

Test 

Call Center Telephone Etiquette 73% 

Reading Comprehension 83% 

Typing 46 wpm 90% Accuracy 

 

EOE