Customer Service Representative

Customer Service Representative

Join Our Team and Deliver Exceptional Customer Experiences!

Summary:

We are seeking a customer-focused individual to join our team as a Customer Service Representative. You will be responsible for providing outstanding support to our customers, processing orders, and contributing to a positive customer experience.

Responsibilities:

• Provide exceptional customer service through phone and email interactions.

• Process customer orders accurately and efficiently.

• Resolve customer inquiries and complaints in a timely manner.

• Contribute to team goals by assisting with training and coaching.

• Adhere to company policies and procedures.

Qualifications:

• Strong customer service and communication skills.

• Ability to multitask and prioritize tasks.

• Excellent problem-solving and decision-making skills.

• Proficiency in computer systems and customer relationship management software.

• Experience in a call center environment preferred.

Compensation & Schedule:

• Pay rate: $18

• Shift: 1st