Branch Manager

Full Steam Staffing is hiring a Bilingual Branch Manager to lead and oversee our Stockton branch! This is an exciting opportunity for a results-driven leader to manage daily operations, drive business growth, and develop a high-performing team. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, we want to hear from you.

Job Purpose

The Branch Manager is responsible for achieving and maintaining the financial health of their branch by controlling expenses, overtime, and other miscellaneous expenditures. This role includes full accountability for hiring, terminating, mentoring, disciplining, and motivating all branch employees.

The Branch Manager works closely with support staff to ensure smooth operations in accounting, human resources, and compliance, following all company policies, procedures, and standards.

Job Title: Branch Manager

Reports to: Area Manager

FLSA Status: Exempt

Schedule: AM, weekends, On-Call

Yearly Salary: $68,640

Minimum Requirements: Bilingual (English/Spanish), Valid Driver's License

Essential Duties and Responsibilities

• Recruit, onboard, train, manage, and retain top talent in the market.
• Drive revenue growth by delivering exceptional service to existing clients while managing costs.
• Conduct regular branch meetings to ensure compliance, discuss process improvements, and explore new talent sourcing methods.
• Lead and manage staff through performance management, coaching, counseling, supervision, training, and professional development.
• Collaborate with Human Resources, Sales, and Safety teams to identify service expansion opportunities within the current client base.
• Partner with clients and HR to monitor retention, turnover, morale, and employee concerns.
• Oversee on-site staff to ensure adherence to company policies and procedures.
• Assist HR with investigations, employee complaints, and legal matters; help resolve employee issues in a timely manner.
• Serve as payroll backup; review payroll submissions for accuracy, including overtime, double-time, meal violations, pay rates, and hours worked.
• Monitor client worksites and report safety concerns or operational issues.
• Support safety initiatives as directed by the Safety Director.
• Act as a resource for employee benefit inquiries and assist during open enrollment.
• Track compliance throughout the onboarding process, ensuring pay accuracy.
• Supervise daily activities of branch and on-site staff.
• Maintain personnel records and process status changes.
• Conduct exit interviews, analyze feedback, and recommend improvements.
• Manage modified duty employees, monitoring duties, attendance, and discipline.
• Audit onboarding, payroll, safety, and HR files regularly.
• Conduct new employee orientations.
• Perform other duties as assigned.

Minimum Requirements

• Minimum 2 years of management or supervisory experience in the staffing industry (highly preferred).
• Strong leadership, management, and communication skills (both written and verbal).
• Bilingual in Spanish and English (preferred), with the ability to read, write, and speak both languages.
• Excellent problem-solving, organizational, interpersonal, and motivational abilities.
• Hands-on experience in recruitment, benefits administration, payroll, employee relations, and safety/workers’ compensation—preferably in a warehouse or production environment.
• Proficiency in Microsoft Office Suite and Google Workspace (Drive, Gmail, Sheets, Docs, etc.).
• Ability to interact effectively with all levels of management and lead a diverse workforce.
• Strong organizational and time-management skills with the ability to prioritize multiple tasks.
• Capability to learn new software and navigate the internet with ease.
• Ability to work independently and collaboratively as part of a team.
• Positive attitude, team-player mentality, and strong work ethic.
• Results-driven with a sense of urgency and initiative.
• Ability to meet strict deadlines.
• Willingness to work in a fast-paced environment and extended hours when needed.
• Valid driver’s license and proof of insurance for travel to branch and client sites.

Physical Demands

• Lift and carry up to 10 lbs; occasional twisting, bending, and reaching.
• Sit for extended periods at a computer.
• Climb stairs.
• Walk for extended periods at client sites.

Work Environment

The work environment involves both office settings and client sites. Reasonable accommodations will be made for individuals with disabilities to perform essential functions.

Full Steam Staffing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Full Steam Staffing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage. #IND-M