Baton Rouge, LA
Payments Specialist
Overview:
Lafayette, Louisiana: Flexicrew Technical Services (FTS) is seeking a Payment Specialist.
Essential Duties:
• Review and process ACH transactions including transaction research, returns, stop payments, prenotes, reclamations, fraud monitoring, account reconciliation duties, and proper processing of customer disputes and adjustments in accordance with Regulations E and NACHA Operating Rules.
• Review and process all incoming and outgoing wire transfers, including drawdowns, requested by commercial customers through business online, banking center staff, or other divisions.
• Complete business online banking enrollment and maintenance forms including the setup of treasury management products such as account analysis, ACH debit block, ACH origination, online wire transfers, remote deposit capture, positive pay, bill pay, insured cash sweeps, and CDARS.
• Process all ACH originator files, over-limits, returns, and provide customer service.
• Process positive pay exceptions, file mapping templates, and provide customer service.
• Process remote deposit capture over-limits, returns, and provide customer service including remote troubleshooting and scanner installations.
• Process online wire transfer over-limits and provide customer service.
• Perform quality control reviews for business online banking enrollment and maintenance forms including the setup of treasury management products.
Requirements/Skills:
• Knowledge of ACH transactions and NACHA Operating Rules.
• Familiarity with Regulations E and related banking compliance requirements.
• Experience processing wire transfers, treasury management products, and remote deposit capture.
• Strong customer service and troubleshooting skills.
• Attention to detail and ability to perform accurate quality control reviews.
• Strong organizational and problem-solving skills.
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
Equal Opportunity Statement:
Flexicrew Technical Services is an Equal Opportunity Employer; employment with FTS is governed on the basis of merit, competence, and qualifications. Employment or consideration will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.