Field Service Technician

Kenner, LA: Flexicrew Technical Services (FTS) is seeking a Marine Field Service Technician for a confidential client. The Marine Field Service Technician will organize, manage, and perform service jobs involving troubleshooting, maintenance, installation, and repair of vessel mechanical and control systems in both field and shop environments. This role includes inspections and overhauls of reduction gears, controllable pitch propellers, Azimuth drives, and their respective control systems. Strong attention to detail, communication skills, and self-discipline are essential for success in this position.

Essential Duties:

• Coordinate with the service office to plan and prepare job scope, including ordering parts, tools, consumables, and other required materials.
• Perform repairs to manufacturer specifications and accurately document all work performed, including detailed daily and final job progress reports.
• Provide excellent customer support through effective communication for troubleshooting and project-related needs via phone, email, and on-site.
• Assist with shop-based production, repairs, and overhauls when not traveling to client sites.
• Participate in the Service Department’s on-call schedule as required.
• Support the Service Manager by completing collateral duties as assigned.
• Maintain equipment and work areas in a clean, safe, and orderly condition.
• Perform additional duties as needed to support business and client needs.

Requirements/Skills:

• Knowledge of relevant marine equipment, safety procedures, policies, and proper tool usage.
• Prior experience or training in mechanical and/or control system troubleshooting, preferably in a maritime environment.
• Strong analytical skills with the ability to work independently or in small teams; must demonstrate attention to detail and consistent follow-through.
• Proficient in MS Office for reporting and performance needs.
• Ability to travel on short notice, work extended periods in the field (including weekends and holidays), and work overtime as required.
• Must possess a valid driver’s license and be able to obtain a TWIC card and any additional clearances required by government or port authorities.
• Strong communication skills to effectively interface with customers and team members.

Physical Requirements:

• Regularly required to stand, walk, climb, kneel, crawl, stoop, and/or sit.
• Ability to work in confined spaces such as engine rooms for extended periods, often on moving or uneven surfaces.
• Ability to remain seated and stationary for long periods.
• Ability to lift 20–50 lbs. as needed.
• Must be physically able to board vessels and rigs in shipyards, at sea, and in various other settings.
• Exposure to intense heat, cold, dust, noise, and hazardous chemicals.

Equal Opportunity Statement:

Flexicrew Technical Services is an Equal Opportunity Employer; employment with FTS is governed on the basis of merit, competence, and qualifications. Employment or consideration will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.