Overview: Arkansas: Flexicrew Technical Services (FTS) is seeking a Regional Operations Manager to oversee day-to-day telecommunications construction operations. The ideal candidate will ensure all projects meet performance, quality, safety, and client satisfaction standards, while supporting strategic planning, team leadership, and customer relations. This role works closely with senior leadership to align project outcomes with company objectives.
Essential Duties: • Oversee regional construction operations including broadband coax and fiber installation, repair, and maintenance. • Implement and enforce operations policies that promote company culture, high performance, and quality. • Manage and lead field teams, including Project Managers, Regional Foremen, Foremen, and Technicians. • Foster a safe and inclusive work environment, ensuring compliance with workplace standards. • Ensure adherence to all safety and regulatory requirements (OSHA, DOT, etc.). • Manage regional budgets, forecasting, and resource allocation with a focus on cost control. • Maintain and build strong relationships with clients to ensure satisfaction and identify growth opportunities. • Collaborate cross-functionally with departments like Accounting, HR, and Safety. • Monitor operational metrics and implement improvements. • Serve as a key liaison for regional stakeholders and represent the company in client engagements. • Mentor and develop team members through structured performance plans and evaluations. • Delegate tasks, prioritize workloads, and ensure timely completion of mission-critical objectives. • Provide technical guidance and support for staff development and operational execution. • Other duties as assigned.
Requirements/Skills: • Bachelor’s degree in Construction Management, Engineering, Business, or a related field (or equivalent experience). • 7+ years in telecom construction, including 3+ years in leadership roles. • Strong decision-making, diplomacy, and conflict resolution skills. • Ability to independently solve complex problems and present solutions to leadership. • Solid understanding of telecom construction standards and regulations. • Excellent communication skills—both written and verbal. • Proven leadership experience managing diverse and high-performing teams. • Expertise in project management, including scheduling, budgeting, and resource allocation. • Data analysis and performance tracking experience. • Proficiency with MS Office and project management tools. • Familiarity with web-based and PC applications. • Willingness to travel as needed.
Preferred: • Project Management Professional (PMP) or Lean Six Sigma certification. • Experience overseeing multi-state or multi-region operations. • Experience with ERP or construction management software.
Physical Requirements: • Ability to work at a computer in an office setting. • Ability to travel by car to construction sites. • Ability to work outdoors in varying weather conditions and navigate uneven terrain.\
Equal Opportunity Statement: Flexicrew Technical Services is an Equal Opportunity Employer; employment with FTS is governed on the basis of merit, competence, and qualifications. Employment or consideration will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
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ChatGPT says: Here is the job description formatted to fit the Flexicrew Technical Services (FTS) template, with all external company references removed: --- **Overview:** **(Varies by State)**: Flexicrew Technical Services (FTS) is seeking a **Regional Operations Manager** to oversee day-to-day telecommunications construction operations. The ideal candidate will ensure all projects meet performance, quality, safety, and client satisfaction standards, while supporting strategic planning, team leadership, and customer relations. This role works closely with senior leadership to align project outcomes with company objectives. --- **Essential Duties:** • Oversee regional construction operations including broadband coax and fiber installation, repair, and maintenance. • Implement and enforce operations policies that promote company culture, high performance, and quality. • Manage and lead field teams, including Project Managers, Regional Foremen, Foremen, and Technicians. • Foster a safe and inclusive work environment, ensuring compliance with workplace standards. • Ensure adherence to all safety and regulatory requirements (OSHA, DOT, etc.). • Manage regional budgets, forecasting, and resource allocation with a focus on cost control. • Maintain and build strong relationships with clients to ensure satisfaction and identify growth opportunities. • Collaborate cross-functionally with departments like Accounting, HR, and Safety. • Monitor operational metrics and implement improvements. • Serve as a key liaison for regional stakeholders and represent the company in client engagements. • Mentor and develop team members through structured performance plans and evaluations. • Delegate tasks, prioritize workloads, and ensure timely completion of mission-critical objectives. • Provide technical guidance and support for staff development and operational execution. • Other duties as assigned. --- **Requirements/Skills:** • Bachelor’s degree in Construction Management, Engineering, Business, or a related field (or equivalent experience). • 7+ years in telecom construction, including 3+ years in leadership roles. • Strong decision-making, diplomacy, and conflict resolution skills. • Ability to independently solve complex problems and present solutions to leadership. • Solid understanding of telecom construction standards and regulations. • Excellent communication skills—both written and verbal. • Proven leadership experience managing diverse and high-performing teams. • Expertise in project management, including scheduling, budgeting, and resource allocation. • Data analysis and performance tracking experience. • Proficiency with MS Office and project management tools. • Familiarity with web-based and PC applications. • Willingness to travel as needed. **Preferred:** • Project Management Professional (PMP) or Lean Six Sigma certification. • Experience overseeing multi-state or multi-region operations. • Experience with ERP or construction management software. --- **Physical Requirements:** • Ability to work at a computer in an office setting. • Ability to travel by car to construction sites. • Ability to work outdoors in varying weather conditions and navigate uneven terrain. --- **Equal Opportunity Statement:** Flexicrew Technical Services is an Equal Opportunity Employer; employment with FTS is governed on the basis of merit, competence, and qualifications. Employment or consideration will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. --- Let me know if you'd like this saved as a Word document or PDF.
