Baton Rouge, LA
Jacksonville, Florida: Flexicrew Technical Services (FTS) is seeking an Accounts Receivables Specialist I to join our client’s Accounting & Finance team. This is an excellent opportunity for a motivated professional to contribute to a dynamic administrative work group.
Essential Duties:
• Collect customer payments in accordance with payment due dates.
• Monitor assigned customer accounts to identify unresolved debts and past due receivables.
• Make collection calls in a professional manner while maintaining and improving customer relations.
• Facilitate timely payment of invoices by communicating outstanding balances to customers.
• Partner with customers and internal departments to research and resolve transaction discrepancies and held order situations.
• Review on-hold/release decisions and work with contacts to resolve issues promptly.
• Identify causes of account delinquencies and communicate with management.
• Develop effective repayment plans and follow up on payment commitments.
• Assist in reducing customer DSO (days sales outstanding).
• Research and implement effective collection techniques and resolve payment discrepancies.
• Answer customer inquiries as needed and process drop shipment purchase receipts.
• Initiate credit orders and rebill transactions to correct billing errors.
• Submit invoices per customer requirements, ensuring timely processing via customer portals.
• Utilize system reporting to confirm invoices are submitted within 24–72 hours of shipment.
• Navigate multiple shared email inboxes.
• Perform other duties as assigned by the Accounts Receivables Supervisor.
Requirements/Skills:
• High School diploma required; college degree preferred.
• 2+ years of commercial, business-to-business accounts receivable collection experience preferred.
• Strong working knowledge of Microsoft Excel; Oracle experience helpful but not required.
• Experience with Ariba or similar web portals preferred.
• Understanding of billing and collection processes.
• Strong written and verbal communication and negotiation skills.
• Ability to work independently and adapt to a fast-paced environment.
• Knowledge of laws and policies related to debt collection desired.
• Detail-oriented, accurate, and reliable with a customer service focus and collaborative attitude.
Physical Requirements:
• Travel: Less than 5%.
• Lifting up to 20 pounds.
• Bending, stooping, and walking.
• Must be able to travel and have a clear driving record in accordance with company driving guidelines.
• Must pass background check and drug/alcohol screening.
Equal Opportunity Statement:
Flexicrew Technical Services is an Equal Opportunity Employer; employment with FTS is governed on the basis of merit, competence, and qualifications. Employment or consideration will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.