Jacksonville, FL
We are seeking a friendly, professional, and customer-focused individual to join our team as a Receptionist / Model Home Host on a temporary basis: Mon - Weds starting from 10am- 6pm on an ongoing basis.
Locations for this opportunity are St. Augustine and Nocatee.
In this role, you will serve as the first point of contact for prospective buyers visiting our model homes. Your primary responsibility will be to create a welcoming environment, provide basic information about the homes and community, and support the sales team in achieving their goals.
Key Responsibilities
Customer Engagement:
Greet and welcome prospective buyers to the model home with a warm and professional demeanor.
Provide initial information about the model home, available floor plans, community features, and amenities.
Answer general questions and direct visitors to appropriate resources or the sales team.
Model Home Maintenance:
Ensure the model home is clean, presentable, and well-stocked with marketing materials at all times.
Report any maintenance issues or supply shortages to the appropriate personnel.
Support Sales Team:
Collect visitor information and feedback, ensuring all data is accurately recorded in the visitor log or CRM system.
Schedule follow-up appointments for interested buyers with the sales team.
Assist with hosting special events or open houses, as needed.
Compliance and Standards:
Maintain knowledge of company policies, procedures, and product offerings.
Ensure adherence to all company and community guidelines during interactions with customers.
Qualifications
High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
Prior experience in customer service, hospitality, real estate, or a related field is a plus.
Strong interpersonal and communication skills.
Ability to multitask and remain organized in a fast-paced environment.
Proficiency with basic computer applications, including Microsoft Office and CRM software.
Professional appearance and demeanor.
This is a drug free workplace. All applicants must be willing to submit to a drug test and background check.