Job Responsibilities:
Answer incoming calls, emails, or chats to assist customers with inquiries, orders, or issues.
Job Duties:
• Process quotes, orders, information requests from website, emails and phone.
• Manage order throughout order process.
• Provide customers with product details, ship schedule, tracking information.
• Assist customer after shipment with technical information, returns, damage.
• Keep a positive and empathetic attitude with each customer interaction.
• E...
Job Responsibilities:
Responsible for preparing outgoing shipments and receiving incoming shipments. Along with packaging the products before shipment.
Job Duties:
• Labeling/Boxing/Banding to skids
• Some Manual deburring and rethreading parts
• Prep and clean parts
• Maintain good clean work environment
• Organizing inventory for easy retrieval as new orders come in
• Reviewing incoming and outgoing shipment schedules to maintain productive operations and documenting damages...
