Customer Service Representative

We are seeking a reliable and customer-focused CSR to join our busy auto repair shop. This position plays a key role in ensuring smooth front office operations, supporting customers, and assisting the service team.

Key Responsibilities:

• Answer incoming phone calls in a professional and courteous manner

• Take accurate messages and relay them promptly to the appropriate staff

• Schedule and confirm customer appointments for vehicle service

• Greet walk-in customers and assist with general inquiries

• Process customer payments and provide receipts

• Maintain a clean and organized front desk area

• Perform other light administrative tasks as needed

Qualifications:

• Previous experience in a customer service or receptionist role preferred

• Strong communication and organizational skills

• Basic computer skills and ability to learn scheduling/payment systems

• Ability to multitask and work in a fast-paced environment

• Friendly and professional demeanor

Additional Information:
This is a temporary position, ideal for someone looking to gain experience or fill a short-term role. Duration and hours may vary based on business needs.