Food and Beverage Manager

We are seeking a Food and Beverage Manager in the Daytona area.

This position is responsible for managing and overseeing all front of house operations of a country club. Ensure the highest customer satisfaction through high quality service while also adhering to effective cost management and meeting or beating set budgets.

RESPONSIBILITIES

• • Provide professional direction for the standards of service for outlets.

  • Create a fun, high morale, positive recognition work environment for all team members

  • Supervise and provide leadership for wait staff, bartenders, server assistants

    1. Assist with recruiting & onboarding of team members

    2. Schedule staff for all outlets

    3. Work closely with the Events Manager to ensure that each event has the appropriate team members scheduled.

    4. Ensure that established standards of service are being met or exceeded at all times

    5. Make job assignments as needed and ensure all areas/tasks are covered.

    6. Train new and current team members on an on-going, monthly basis and provide extra training as needed

    7. Performance measurement/management, feedback, & expectation setting for team. This includes writing up underperforming team members and instituting a performance improvement plan when appropriate.

    8. Ensure that uniform policies are being met.

    9. Pitch in and assist team with their duties when needed.

    10. Relay club information and happenings to staff, providing an “open door” type policy so that team members are able to come to you with questions or concerns as needed.

    11. Complete payroll reports and overtime authorizations.

  • Ensure that tables are properly arranged and set for each meal period.

  • Conduct pre-meal meetings with scheduled staff members. Ensure that team members have clear direction as to their responsibilities and that duties are properly executed.

  • Ensure that side work is properly executed and that all equipment in storage is properly stored and cleaned as needed

  • Administer/enforce policies as set by management. Develop and ensure execution of operating policies and procedure for banquets/catering/events teams.

    • Adhere to all standards and requirements for sanitation and cleanliness in work area.

    • Adhere to all cash-handling, check ringing, credit card accepting policies

    • Ensure that all information is input into club-designated operating system

  • Attend meetings and trainings as required.

  • Ensure all dining outlets are properly maintained and kept clean and organized at all times. This includes but is not limited to cleanliness of glassware, silverware, seating, tables and table top settings, floors, server stations, storage closets, wine cellar, etc.

   

  • • Assist with establishing, implementing and monitoring F&B budget. Be prepared to explain variances to General Manager and President on a regular basis.

    • Oversee and monitor reservations for those dining events overseen by you

    • Actively work to maximize the profitability of F&B operations through both increasing revenues and decreasing costs. Actively maintain financial control procedures put in place.

    • Function as a host when you are present for dining services. Greet all guests by defined members recognition system and in a warm and friendly manner (ensuring that direct reports do the same).

    • Monitor consistency of food and beverage quality. Resolve negative comments or concerns relating to dining. Work to restore member satisfaction through guidelines set by General Manager.

    • Complete end-of-month inventory on all beer, liquor, soda and wine products.

    • Weekly inventory for ordering purposes to ensure beverages, linens, and front-of-the- house supplies and ordered and stocked at par levels.

    • Maintain cost analysis reports.

    • Maintain up-to-date and comprehensive wine list, beer and other beverage selections. Keep current with competition and industry/area trends relating to F&B.

    • Well-acquainted with menu options and pricing and assist guests who appear undecided or request input into options.

    • Alcohol should be served with care, adhering to all applicable laws. Intoxicated guests should be handled according to safety rules and regulations.

    • Immediately report any equipment malfunctions or other problems as needed.

    • Accidents are to be reported immediately and documented as required by the company, with incident reports being filled out and submitted as soon as possible.

   

  Requirements:

   

  • Ability to work flexible hours

  • Must possess strong leadership qualities

  • Must exercise sound judgment and discretion

  • Professional appearance and demeanor

  • Excellent communication and interpersonal skills

  • Must be customer service oriented

  • Extensive knowledge of personnel management, food, wine, liquor and buffet set up and services

  • Bachelors degree in related field preferred

  • Experience in an upscale private club or resort environment preferred

  • Must have previous experience in food & beverage, food & beverage supervision and budget planning

   

  This is a drug free workplace. All applicants must be willing to submit to a drug test and background check.