Plano, TX
The Role
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Join a team of writers supporting client's product releases while driving change and innovation in the technical content group
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Edit technical content focused on driving customer success and enablement while maintaining style standards
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Help evolve technical content writing guidelines, processes, and playbooks for different formats and channels
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Evolve and maintain our technical content style guide
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Work in an Agile environment with frequent release cycles
You
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3-5 years of experience editing end-user documentation for SaaS products
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Chicago format is your grammatical home field
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Words like Oxygen, GitHub, ZoomIn, HTML/XML, and customer success just match up to different wrenches in your toolbox
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You’re no stranger to Agile practices and supporting writers working in multiple sprint groups simultaneously
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You understand the importance and impact that cybersecurity has in all of our lives and are ready to put on the white hat