EUREKA, CA
Job Title: IT/Client Sales Technician
Pay: Starting at $20-$25/hour (negotiable based on experience)
Schedule: Monday - Friday (40 hours a week)
Employment Type: Full-Time
Company Overview:
Our client is seeking a client-facing, tech-savvy individual who can support software installations, provide training, and offer outstanding customer service.
Position Summary:
The Client Sales Technician will be responsible for presenting and demonstrating document management software to prospective and existing clients, supporting the sales process with technical expertise, and ensuring a smooth transition from prospect to customer. This role involves traveling to client locations to conduct product demonstrations, consultations, and relationship-building meetings, so reliability, professionalism, and strong communication skills are essential.
Key Responsibilities:
Install and configure document management software systems on client devices
Work with multiple software platforms and learn their functionality
Provide in-person and remote support to clients during setup and post-installation
Train clients on software use and best practices
Troubleshoot and resolve technical issues
Maintain detailed records of client interactions and installations
Communicate effectively with clients and internal teams
Requirements:
Proven experience with software setup (not server-based)
Strong understanding of general computer systems and applications
Excellent communication and interpersonal skills
Customer service oriented – must be able to speak clearly and confidently with clients
Willingness to travel to client locations as needed
Self-motivated and able to work independently
Valid driver’s license and reliable transportation
Preferred Qualifications:
Experience with document management software (preferred)
Prior help desk, software support, or IT-related experience