Dispensary Safety Liaison

Job Title: Dispensary Safety Liaison

Location: Eureka, CA

Salary: $18/hr

Position Type: Part-time

Schedule: Wed - Friday; 3:45PM-9:30PM, Saturday; 10AM-3:45PM

Job Summary:

We are seeking a proactive individual to join our team as a Dispensary Safety Liaison. The ideal candidate will be responsible for checking in customers, ensuring effective communication while on the dispensary premises, observing customer interactions, and assisting with various operational tasks. The Dispensary Safety Liaison will play a crucial role in communicating ways to secure the environment and enhance the overall customer experience.

Responsibilities:

• Checking-In customers upon entry using POS systems
• Answering questions from customers as applicable 

• Conduct regular walkthroughs throughout the dispensary premises to monitor for any signs of suspicious activity 

• Supervise customer traffic and ensure compliance with dispensary policies and procedures

• Greet customers upon entry and provide assistance or guidance as needed

• Escort vendors and service personnel as they enter and exit the building

• Maintain a visible presence in high-traffic areas to deter theft or other unlawful activities

• Monitor register area during cash handling procedures, ensuring accuracy and adherence to protocols

• Report any incidents, policy violations, or security concerns to management  and/or law enforcement promptly

• Collaborate with dispensary staff to address customer inquiries, complaints, or issues in a timely and professional manner

• Adhere to all legal and regulatory requirements governing the operation of a cannabis dispensary

• Obtaining a guard card after converting 

Qualifications:

• Prior experience in security, customer service, or retail environment is highly desirable

• Strong communication and interpersonal skills, with the ability to interact effectively with customers, vendors, and team members

• Demonstrated ability to exercise good judgment and remain calm under pressure

• Attention to detail and ability to follow instructions and protocols accurately

• Flexibility to work evenings, weekends, and holidays as needed.

• Knowledge of cannabis laws and regulations (preferred but not required)

• Physical ability to stand, walk, and perform light lifting throughout shifts

Benefits:

• Comprehensive training and development programs

• Employee discounts on cannabis products (where applicable)

• Positive and inclusive work environment