Atlanta, GA
Chase Staffing is hiring for a Member Services Executive in the Marietta, GA area. This is a temp-to-hire position. The client is a fast becoming a global leader in personal health testing. Our medical technology platform provides connectivity between our members/customers, our global network of laboratories and our physician led clinical teams.
** THIS IS FULLY IN OFFICE! **
Start Date: August 4th, 2025
Training will be the first two weeks from 9:00am to 6:00pm.
Must be able to work an 8 hour shift between the hours of 8am to 8pm. Shifts will be assigned after training.
Pay rate: $17 per hour
Responsibilities Include
- ? Respond to inbound calls from members seeking support related to the testing process, including help for setting up their online accounts, questions regarding specific tests and how to administer them and inquiries about their test results
- ? Make outbound calls to enroll members in programs
- ? Respond to email inquiries
- ? Complete system documentation to ensure that member records are complete and accurate
- ? Collaborate with the clinical team to ensure that all members receive the applicable clinical support as determined by the program guidelines and operations best practices
- ? Adhere to all client program requirements and guidelines as part of standard operating procedure, make recommendations for program improvements
- ? Test system enhancements and new features to ensure they meet Care Team requirement
Requirements:
- Previous experience working in an inbound/outbound call center environment preferably in the healthcare industry
- Bachelor's Degree or equivalent work experience
- High level of comfort with technology and working knowledge of Google tools
- Working knowledge of Amazon Connect telephony platform a plus
- Ability to work independently in a fast paced, high growth, virtual environment
- Excellent organizational, written and verbal communication skills
- Critical thinking and problem-solving skills
To be considered:
1. Register with us online at www.chasestaffing.com with the Cartersville Branch.
2. Give us a call at 678-855-6533.