Job Title:  Receptionist

Salary :  $17 - $18 

Description:  Responsible for providing administrative support in the form of answering multiline telephones, typing, organizing correspondence such as letters and memorandums, maintaining the front office and maintaining confidentiality at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  

1. Answer all incoming calls within three rings with a smile in your voice.  Transfer calls or take messages as necessary.   Deliver all messages to the recipients immediately.  
2. Greet all guests and offer a beverage. Assign a badge number and make sure they signed the logbook. Notify any appropriate employees about visitors.
3. Sign for deliveries and distribute packages to addressees.
4. Prepare applicant “no thank you” letters and maintain applicant database.
5. Pick up mail at offsite mailbox daily.  Sort mail by department, open and date stamp all mail.  
6. Prepare outgoing mail and deliver to mailbox daily.
7. Assist in coordinating travel arrangements.
8. Maintain records in a neat, concise, and orderly manner.
9. Assist in planning and preparation of meetings, conferences, and conference telephone calls, as well as office events and special projects.
10. Coordinate the repair and maintenance of office equipment.
11. Keep refrigerator and kitchen stocked in the Interior Room.
12. Inspect the office on a regular basis for burned out bulbs, stained ceiling tiles or damage and report to housekeeping.
13. Properly complete and distribute the Sales Inquiry Form when receiving a call requesting a quote or information regarding a potential sale.
14. Assist the People Department with incoming contractor paperwork to include assisting the contractor with completing the paperwork, preparing the badge, and assisting with procuring uniforms.
15. Maintain current phone listing to include both office extensions and cell phone numbers and distribute to staff as updated.
16. Assist staff with setting up voice mail and monitor to be sure that everyone has their voice mail set up with the proper announcement.
17. Provide training to staff on the proper use of the phones.
18. Work with vendors and KA IT to ensure the phone system is working properly and all phones are properly identified and in the correct locations.
19. Perform other duties and/or special projects as assigned by manager.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPUTER SKILLS:

To perform this job successfully, an individual should have solid knowledge of Word, Excel, Publisher, Visio, and PowerPoint.

CERTIFICATES AND LICENSES:

Current Driver’s License.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• The noise level in the work environment is usually quiet.
• The office may be a busy facility.  Observing safety rules is a must.
• Will need excellent organizational, time and stress management skills to complete required tasks.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• While performing the duties of this job, the employee is frequently required to spend long hours sitting or standing and using office equipment and computers, which can cause muscle strain.
• The employee is required to use verbal communication and auditory senses.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision.