Office Support-High Level

Office Support-High Level
Location: Ft. Myers, FL
Schedule: Monday – Friday | 7:30 AM – 4:00 PM
Pay Rate: $17/hour

***Must be able to pass a background check/MVR and drug screen!!!***

Job Summary:
We are seeking a detail-oriented and highly organized Office Support Assistant – Permit Support to join our team in Ft. Myers, FL. This position involves high-level administrative support and direct customer service, assisting the public in person, by phone, and electronically.

Key Responsibilities:

• Provide front-line customer service to individuals seeking permit assistance.
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• Perform data entry and maintain accurate records.
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• Assist customers with completing government forms.
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• Answer phone calls and take detailed messages.
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• Maintain a high level of professionalism during all interactions, especially with individuals under stress.
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• Operate Windows-based programs including Microsoft Office Suite (Word, Excel, Outlook) and PowerPoint.
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Qualifications:

• Administrative experience and strong organizational skills required.
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• Excellent attention to detail and effective written and verbal communication skills.
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• Strong customer service abilities, especially in high-emotion situations.
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• Advanced proficiency in Microsoft Office and related programs.
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• Ability to work independently and as part of a team.