OFFICE ASSISTANT II

Seeking an Office Assistant II(Temp)

Viera, FL

M-F 8am-5pm

$16.37/hr

***Must be able to pass a background check/MVR and drug screen!!!***

CHARACTERISTICS OF THE CLASS: Under general supervision, performs experienced office and clerical work involving the performance of various clerical and/or secretarial assignments which require the application of some independent judgement and the interpretation of policies and procedures for an assigned department. Routine decisions are made in accordance with established office policies and procedures. This classification differs from the Office Assistant I in that interpretation of policies and more complex work methods are required and the nature of personal contacts is more involved.

EXAMPLES OF DUTIES: (Note: The listed duties are illustrative only and are not intended to describe each and every function which may be performed in the job class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

Assists the public by explaining and interpreting requirements, rules, and regulations for completing necessary forms applications, and other documents; receives paperwork and ensures it is complete and accurate, date stamps and makes copies; and maintains written and electronic records as necessary.

Types routine correspondence, schedules, orders, reports, tables, requisitions, charts, and technical, legal, and other documents and confidential material from a rough draft, copy, or personal knowledge.

Uses a computer to enter and revise data, generate reports utilizing existing formats, and create simple spreadsheets and forms and makes minor modifications to existing report, spreadsheet, and other document formats, as necessary.

Processes legal and other documents requiring diverse procedural knowledge, reviews documents for completeness and accuracy, obtains signatures and routes appropriately, and maintains follow-up documentation as necessary.

Performs clerical work required to maintain purchase orders, work orders, and billing data; posts to related records; and routes requests for final action.

Responsible for explaining and interpreting County policies and procedures to co-workers, employees from other County departments and agencies, supervisors, vendors and contractors, private sector organizations, other government agencies, hospitals, utility companies, court system attorneys, and members of the public.

Works to resolve questions and when necessary, refers more complex issues to his/her supervisor.

Performs fee and deposit calculations independently and ensures the correct amount is collected and an accurate receipt is created.

Records, posts, and/or totals transaction amounts, including gas usage, supplies, repairs, equipment usage, mileage, utilities, cash intake, and labor and material costs and uses this information to create office records, forms, and reports.

Maintains supply inventory and associated records and may be required to order necessary office supplies.

Prepares manual and electronic status reports.

Receives incoming telephone calls and/or radio transmissions and provides information to callers, transfers calls to appropriate staff members, takes messages when necessary, and schedules appointments.

Opens and distributes mail and incoming faxes.

Utilizes a computer, copier, scanner, calculator or adding machine, fax machine, and other similar equipment in the performance of duties.

May be responsible for generating bills to other County departments and offices and outside agencies for materials, services, labor performed, and required fees.

Performs related work as required.

REQUIREMENTS:

EDUCATION AND EXPERIENCE: One (1) year of experience in clerical or secretarial work.

Additional qualifying education and/or experience which provides the necessary knowledge, skills, and abilities may be substituted one for the other on a year for year basis.

Experience with Microsoft Office Outlook, Word, Excel, PowerPoint, or other similar software is preferred.

SPECIAL REQUIREMENTS: May be required to pass the Brevard County typing test at 35 correct words per minute.

In the event of a hurricane, major storm, natural or man-made disaster that may threaten the area, the employee will be required to perform emergency duties as directed.

KNOWLEDGE, SKILLS AND ABILITIES: (Note: The knowledge, skills, and abilities identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills, and abilities may be applicable for individual positions.)

Good knowledge of modern office practices, procedures, and equipment.

Good knowledge of standard clerical techniques.

Good knowledge of basic arithmetic, business English, spelling, and grammar.

Good knowledge of telephone etiquette and customer service techniques.

Good knowledge in the use of personal computers, including Microsoft Outlook, Word, Excel, PowerPoint, or other similar software.

Good knowledge in the use of the Internet to conduct research and find information needed to complete assigned projects.

Skill in operating office equipment, including copiers, scanners, fax machines, and other similar equipment. Ability to maintain files alphabetically, numerically, and categorically.

Ability to maintain written and electronic records and logs.

Ability to assemble data and prepare standard forms.

Ability to make arithmetic computations accurately and with reasonable speed. Ability to communicate effectively both verbally and in writing.

Ability to establish and maintain effective working relationships.

Ability to maintain confidentiality.

Ability to use independent judgement in interpreting policies and procedures.

PHYSICAL REQUIREMENTS: This is mainly sedentary work.