Indianapolis, IN
We are looking for a detail-oriented, customer-focused Project Coordinator to join our client's team in Indianapolis!
In this role, you will be responsible for coordinating the purchasing, scheduling, delivery, and service of customer orders from the point of contract through final resolution. You will work closely with the sales, logistics, and installation teams to ensure everything runs smoothly and our customers have an excellent experience.
What We Offer:
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Competitive hourly pay based on experience
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Comprehensive benefits package (Medical, Dental, Vision, Life Insurance, STD, LTD, Accident & Critical Illness Plans)
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401(k) plan with company match
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Paid time off starting in your first year
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Job training and growth opportunities
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A winning culture with low turnover
Key Responsibilities:
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Assist with the routing and scheduling of deliveries, including confirming addresses and delivery expectations with customers
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Monitor customer issue tickets and provide timely follow-up
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Schedule pickups and track shipments to ensure on-time delivery
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Collaborate with the Logistics Manager to resolve issues outside of routine operations
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Use internal systems for scheduling, product ordering, and order tracking
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Order products from vendors and internal manufacturing facilities
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Schedule value-add services and coordinate jobsite deliveries
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Follow up on shortages, damaged products, and service parts
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Manage customer payments and service appointments as needed
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Process warranty claims and product credits
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Serve as a resource for product and service-related questions
Qualifications:
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High school diploma or GED required; Associate’s or Technical Degree preferred
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1+ years of project coordination or related experience required
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1+ years of customer service or business operations experience preferred
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Construction or building materials background preferred
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Bilingual in Spanish is a plus
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Strong communication and organizational skills
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Ability to manage multiple tasks and deadlines
If you meet these requirements, apply or call 317-887-0747 today! Interviews will begin immediately!
JOB TYPE: FULL TIME
SHIFT: 1st
PAY: $21-$25/HR