Hamilton, MT
We are seeking a dedicated and adaptable Lifeline Program Coordinator. This role involves working closely with older adults, people with disabilities, families, community partners, and professionals across human services, healthcare, and legal networks. You’ll provide information, support, and resources while representing the organization with professionalism and care. The Lifeline Program Coordinator is responsible for overseeing all service, sales and installation, inventory, and client files for the Lifeline Emergency Response program. The Lifeline Program Coordinator will respond to all inquiries regarding the Lifeline service, provide in-home sales and installation expertise, and will ensure adequate inventory is maintained to meet customer demand. In addition, the coordinator will create and oversee all Lifeline client files and will ensure log sheets are current and correct.
Responsibilities:
Responds to requests for information regarding the Lifeline program.
Schedules appointments for initial sales, installation, or follow-up maintenance.
Conducts review of Lifeline inventory, reorders as necessary.
Completes sign-up with Lifeline paperwork.
Creates and maintains client files and verifies accuracy.
Installs Lifeline equipment in clients’ homes.
Updates staff on Connect America products, procedures.
Responsible for client billing and the collection of payments.
Become certified in and facilitate a minimum of 2 Stepping On fall prevention programs a year.
Performs other duties as assigned.
Requirements:
General knowledge of aging and disability issues, plus local human service resources
Strong organizational, communication, and problem-solving skills
Ability to work independently and as part of a team
Comfortable with Microsoft Office Suite (Word, Outlook, Excel) and office equipment
Experience using QuickBooks preferred
Two (2) years of relevant experience or an equivalent combination of education and experience (volunteer work may be considered)
Reliable transportation and up-to-date vehicle insurance required
Valid Driver License Required
Moderate local travel required
Ability to work in office-based environment with some in-home client visits
Ability to occasionally lift/carry up to 25 lbs. and meet other physical demands of the role
Background check and drug screen required upon offer of employment
Benefits:
- Vacation Time
- Sick Leave
- Health Reimbursement Account
- Simple IRA
- Mileage Reimbursement for work-related travel
Job Type: Full-time, Monday – Friday, 8 am to 5 pm
Job ID: 19397
Wage: $17/hour
Call A2Z Personnel in Hamilton (406) 363-0723 or Stevensville (406) 777-1662 for information regarding this position or to ask about our benefits, which include health coverage, retirement savings, and personal paid time off.
A2Z Personnel is an equal-opportunity employer and is committed to promoting a diverse workplace. Applicants are considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The agency provides reasonable accommodations upon request to individuals with disabilities during all phases of the employment process, including the hiring process.
For more information, view the Equal Employment Opportunity Poster and Americans with Disabilities Act Notice or visit: https://www.eeoc.gov/employees-job-applicants.