Medical Scheduler

Medical Scheduler | Tulsa, OK 

Monday-Friday |Temp to Perm | $16-$17/hour

TYPICAL WORKING CONDITIONS:

Work is performed in the call center area and requires continual communication with patients.

SPECIFIC RESPONSIBILITIES:

• Check and process voice-mail messages
• Answer telephones, screen calls, send messages and provide information
• Schedule, reschedule, and cancel appointments
• Provide information regarding appointments, locations, testing, and other basic information to patients and visitors by phone Collect patient demographic and insurance information by phone
• Send and request medical records by fax or phone
• Maintain and process patient referrals
• Process and/or distribute incoming faxes
• Manage personal financial journal, if applicable
• Perform any other duty assigned by call center manager

PERFORMANCE REQUIREMENTS:

• Knowledge, Skills & Abilities
• Knowledge of business and medical office procedures
• Knowledge of grammar, spelling, and punctuation
• Ability to type at least 40 WPM
• Ability to operate a computer, printer, copier, and other basic office equipment
• Ability to answer telephones in a pleasant and helpful manner
• Ability to speak clearly and concisely
• Ability to read, understand, and follow oral and written instructions
• Ability to correctly sort and index materials alphabetically and numerically
• Ability to establish and maintain effective working relations with patients, coworkers, physicians, and the public
• Ability to protect and preserve confidential information

Experience
At least one year of experience working in a medical office preferred
Knowledge of medical terminology desirable
Computer competency

Education
High School Diploma or GED

Qualifications

• High School Diploma or GED
• At least one year of experience working in a medical office preferred, Knowledge of medical terminology desirable, Computer competency