Medical Assistant

Job Title: Medical Assistant

Schedule: Full-time, Monday – Friday (typically 8:00 AM – 5:00 PM CT)

Pay: $18–$21/hour, commensurate with experience

Primary Duties and Responsibilities

1. Clinical Support

• Perform patient intake, including vital signs, height, weight, medication reconciliation, and medical history
• Prepare patients for exams and assist providers with procedures
• Support neurology-related procedures (Botox prep, CGRP injections, lab draws, cognitive testing)
• Maintain examination rooms and ensure readiness per safety standards
• Chart preparation, including reviewing hospital records, labs, and radiology results
• Administer medications and injections as directed
• Relay lab and imaging results per provider instructions

2. Patient Care and Education

• Provide clear patient education regarding medications, procedures, and follow-up care
• Demonstrate compassionate care while maintaining professional boundaries
• Process medication refills per provider direction
• Complete prior authorizations and enter lab, imaging, and referral orders

3. Office Coordination

• Answer incoming patient calls and route appropriately
• Complete appointment reminder calls and confirm clinic visits
• Schedule new and follow-up appointments across multiple clinic locations
• Manage referrals and ensure timely documentation in the EMR system
• Coordinate with pharmaceutical representatives for medication ordering
• Support process improvement initiatives and complete daily/monthly reports

Education and Certification

• Certified Medical Assistant (CMA, RMA, or equivalent) preferred
• CPR certification preferred
• Knowledge of medical terminology and clinical procedures
• Familiarity with EPIC software

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