Ocala, FL
Bilingual Medical Front/Back Office Assistant
Ocala, FL | Temp-Perm | $17-$19/hour
Position Overview
Dual role handling both clinical and administrative duties in a medical office.
Reports to the Office Manager and supports providers while ensuring positive patient experiences.
Safety-sensitive position involving direct patient care and possible medication administration.
Key Responsibilities
Patient Care & Clinical Support
Greet, prepare, and document patient information in EMR (history, vitals, medications, allergies, etc.).
Assist providers during exams, procedures, and treatments.
Perform clinical tasks such as administering oral/injectable meds, wound care, IV starts, and diagnostic tests (EKG, pulse oximetry, eye exams, etc.).
Conduct CLIA-waived lab tests, glucose checks, PT/INR testing, and specimen processing.
Sterilize instruments and maintain a clean, organized exam area.
Provide patient education per provider direction.
Administrative / Front Office Duties
Handle phones, greet patients, schedule appointments, and manage check-in/out processes.
Verify insurance, process referrals, and manage prescription requests.
Maintain accurate patient records and documentation in EMR.
Assist with proactive patient communication (reminders, follow-ups, care coordination).
Support supply inventory, ordering, and office medication management.
Assist in onboarding and training new team members.
Qualifications
Education: High school diploma or equivalent required; completion of accredited Medical Assistant program preferred.
Experience: Minimum 1 year as a Medical Assistant.
Certifications: CPR preferred; IV start and phlebotomy experience a plus.
Familiarity with EMR systems, Google Suite, and Microsoft Office.
Knowledge of HIPAA, OSHA, and medical coding preferred.
Must be bilingual (English/Spanish) for patient communication.
Skills & Attributes
Excellent communication, organization, and multitasking skills.
Strong attention to detail and ability to handle confidential data.
Team-oriented yet capable of working independently.
Compassionate, patient-focused, and culturally sensitive.
Reliable, professional, and able to thrive in a fast-paced clinic environment.
Compensation & Benefits
Pay: $17–$19/hour
Benefits include:
Medical, dental, vision, disability, and life insurance
401(k) with employer match
Paid time off and paid holidays
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Qualifications
- At least one year of medical clinic experience