Broken Arrow, OK
Medical Front Office Coordinator – Oncology Clinic
We are seeking a detail-oriented and professional Front Office Coordinator to join our busy oncology practice. The ideal candidate will thrive in a fast-paced environment, provide exceptional customer service, and ensure smooth front-desk operations for patients and staff.
Responsibilities:
Greet and check in patients with professionalism and compassion
Register new patients and update existing records accurately in multiple software systems
Answer and manage a high volume of incoming phone calls, directing calls appropriately and taking clear, detailed messages
Verify patient demographics, insurance, and required documentation prior to appointments
Schedule, confirm, and reschedule patient appointments as needed
Collect co-pays and patient balances, and reconcile daily deposits
Ensure accurate data entry across multiple electronic medical record (EMR) and scheduling systems
Maintain patient confidentiality in compliance with HIPAA guidelines
Support clinic staff and contribute to efficient patient flow throughout the day
Handle additional administrative duties as assigned
Qualifications:
Prior experience in a medical front office or healthcare setting preferred
Strong computer skills and ability to learn multiple programs quickly
Excellent attention to detail and organizational skills
Ability to multitask and stay calm under pressure in a busy environment
Professional communication skills, both in person and over the phone
Knowledge of insurance verification and medical terminology a plus
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Qualifications
- At least one year of medical front office experience