Medical Front Office

Medical Front Office Coordinator | Tulsa, OK

Full-Time | $15-16 per hour

Medical front office duties and responsibilities

· Checking patients in and out when they arrive for medical appointments

· Answering the phone to address patient inquiries and scheduling appointments

· Documenting insurance information, personal information, payment methods and other important patient information

· Updating patient files and appointment information accurately

· Communicating information and important details to other medical care staff

· Contacting insurance companies regarding coverage, preapprovals, billing and other issues

· Processing payments from patients and handling billing issues between patients and insurance companies

· Managing various types of paperwork and other clerical duties

Medical front office skills and qualifications

· Strong customer service skills to interact positively with patients

· Exceptional communication skills with both patients and medical care providers to relay necessary information

· Ability to juggle and prioritize multiple responsibilities and handle interruptions

· Strong organizational skills to keep patient information confidential and organized

· Problem-solving skills for scheduling conflicts, missing documentation and other issues

· Attention to detail to ensure all patient information is accurate and available

· Compassion to help patients and caregivers in difficult situations

· Understanding of the importance of confidentiality

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