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Collections Analyst

Tulsa, OK

Order: 1272868


Collections Analyst

Trinity Employment Specialists - Tulsa, OK 74135


Full Time | Monday - Friday | 8:00 AM - 5:00 PM




  • Complies with all specified FDCPA, state and city laws and provisions with FDCPA and State Collection laws Statement, the Collection Excellence and System Training programs and the FDCPA Test


  • Assists Managers on special projects


  • Sorts and distributes all incoming and outgoing mail; routes customer correspondence and client files to the appropriate A/Rs; updates client systems for Mail Return items


  • Prepares and mails all manual letters, and updates client system notes


  • Work assigned accounts by calling the necessary place of business to ensure proper documentation is received to resolve accounts per company standard operating procedures and contract


  • Documents all activity in CLIENT/GCS System in a concise and accurate manner


  • Corrects any deficiencies or oversights as outlined by management and/or quality control


  • Maintains good public relations


  • Adhere to Company attendance, punctuality, and meal and rest break requirements


  • Maintain concentration and focus in order to meet performance goals


  • React positively to an ongoing, changing environment


  • Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals


  • Maintain good working relationship with assigned supervisors and coworkers


  • Work safely without presenting a threat to self or others


  • Perform additional duties as required by management




  • Must be able to type quickly and accurately, use a mouse effectively, and have a basic understanding of Windows-based operating systems.


  • Must be able to read, write and speak English fluently


  • Interpret a constant flow of information


  • Listen effectively


  • Work with and apply basic mathematical concepts


  • Deal with difficult interactions with customers


  • Respond to customer inquiries and statements effectively


  • Communicate clearly and effectively, both orally and in writing.


  • Manage time effectively


  • Solve problems or issues that may come up


  • Concentrate and focus for extended periods of time


  • Cope with high-stress and changing environment


  • Remain alert at all time.


  • Adhere to policies and procedures


  • Adhere to work schedule and punctuality requirements





  • High School Diploma or GED is required; Bachelors degree preferred.





If you are interested in this position and meet the requirements listed above, please click on “Apply Now

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Trinity Employment Specialists is a specialized recruiting firm that focuses on collaborating with companies of integrity and offering human resources and recruiting services. Trinity doesn’t just give you a job, we give you the support you need to be successful. Before you begin, please visit our Career Center with helpful resources including Resume Templates, Interview Tips & Guidelines and even Video Tips to help guide you to your next career.

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