Bilingual Medical Call Center Representative

BILINGUAL MEDICAL CALL CENTER REPRESENTATIVE

The Plus Group is looking for a Punjabi speaking Medical Call Center Representatives to work in their client’s site, a healthcare facility in Marysville, CA.

Duties and Responsibilities:
Respond to and assess telephone inquiries, perform telephone triage and provide information professionally and with exemplary customer service.
Follow up on patient no shows and recalls.
Accurate data entry of patient information and records. Reporting to appropriate individual.
Respond to patient’s needs within scope of practice in support for Provider, basic patient care.
Other administrative and clinical duties as assigned.

Qualifications:
A minimum of 1 year of experience as a call center representative.

Strong communication skills (oral and written), professional phone demeanor and the ability to type and navigate a computer while speaking on the phone are very important to the success of the job.

Medical experience and medical terminology is required

Must be Punjabi speaking for this position

Please note: These positions will be mainly in a clerical/phone room environment and are temp.

Job Types: Full-time,

Salary: $20.68 per hour

Schedule:

• 8 hour shift

• Day shift

• Monday to Friday

Ability to commute/relocate:

• Marysville, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Call or text at 530.671.1111 to find out how to apply.

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