Our team is in search of a Customer Service Representative for a a leading manufacturer in North East Ohio to complement the skills and talents of our Customer Service Team.The Customer Service Representative is responsible for providing world class customer service support to our customers. What will you do:Identify and assess customers’ needs to achieve satisfaction.Manage large number of incoming calls and customer service inquires and complete timely follow up work as needed. Address customer complaints...
The Office Manager is responsible for overseeing the administrative functions within a manufacturing facility, including managing office operations, coordinating communication between departments, maintaining records, handling purchasing, managing all AP/AR duties, and ensuring smooth day-to-day operations by supporting production processes, all while adhering to company policies and regulations; they act as the central point of contact for internal and external stakeholders related to administrative tasks ...