Director of Quality

Our premier customer, a leading manufacturer in the work truck industry, is searching for a Director of Quality to complement the skills and talents of our Quality Department. This position will lead the development and implementation of polices, procedures and objectives that align with business goals. The Director of Quality will work closely with cross functional teams to ensure compliance across entire organization.

This leadership role will report directly to the Director of Manufacturing and have a great deal of autonomy to perform.

Primary Job Duties:

• Develop and implement industry-specific quality standards to ensure compliance with customer and regulatory requirements
• Lead and manage the Quality Assurance team
• Utilize statistical analysis to identify opportunities for improvement in processes
• Analyze and report on quality metrics, trends, and performance
• Establish and maintain relationships with customers, vendors, and regulatory bodies to ensure adherence to standards
• Monitor supplier performance and evaluate supplier auditing processes
• Serve as a liaison between the organization and external parties
• Develop and implement quality training programs
• Evaluates production operations from a strategic level to ensure that products meet quality, integrity, functionality, and other specifications and requirements
• Collaborates with management and senior staff across production departments and roles to draft acceptable quality standards
• Facilitates communication among production divisions and management
• Assesses test results and approves recommended changes
• Reviews quality control documentation such as checklists, logs, and reports for effectiveness, accuracy, and relevance
• Conducting audits and routine inspections to uphold and enhance quality standards
• Periodically reports status of quality control and operations to executive leadership
• Performs other related duties as assigned

Skills/ Experience:

• 7+ years of experience in a Quality Assurance/Control management position in the manufacturing sector
• Proven track record of successful process improvement initiatives
• Able to work independently and collaboratively as part of a team
• Excellent verbal and written communication skills with the ability to train staff
• Thorough understanding of quality control standards and methodologies
• Thorough understanding of manufacturing and production in the industry
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.

Physical Requirements and Work Environment:

• Standing, Walking and Sitting for extended period of times
• Mobility and dexterity to move around operating machinery and powered industrial equipment
• Ability to work on site to physically support manufacturing requirements

Education Background:

• A Bachelor’s degree in a relevant field such as Quality Management, Business Administration, or Industrial Engineering is essential.
• A Master’s degree or an advanced diploma in a specialized area related to Quality Control or Quality Assurance is highly preferred.
• Relevant certifications such as Certified Quality Auditor (CQA) or Certified Quality Manager (CQM) from recognized professional bodies like the American Society for Quality (ASQ) are advantageous.
• Strong knowledge of industry-specific regulations, standards, and quality control methodologies.