Mentor, OH
Order: 1679241
The primary responsibility of the A/R Specialist is to apply cash receipts to customer accounts accurately and timely. The A/R Specialist will need to work in a fast-paced environment and must be familiar with a wide variety of the field’s concepts, practices, and procedures. A wide degree of creativity and latitude and the ability to research and come to conclusions independently is expected.
Primary Job Duties:
- Daily cash application of cash receipts to customer accounts
- Reconcile cash postings for accuracy
- Research and resolve customer discrepancies, unapplied credit memos, short pays, and misapplied payments
- Follow up with customers via calls and emails to collect payment on past due invoices
- Handle inbound calls and respond to emails
- Work collaboratively with internal departments to resolve issues and customer-related disputes Other duties and responsibilities as assigned to support A/R Department
Skills/ Experience:
- 1-3 years of experience in accounts receivable **B2B preferred
- Advanced knowledge of cash application and general accounting principles
- Efficient, highly organized, and detail-oriented
- Able to prioritize and meet deadlines
- Excellent oral and written communication skills
- Exhibits customer focused behavior such as building positive relationships
- A sense of urgency and high desire to continuously improve processes
- Excellent analytical and creative problem-solving skills
- Able to make decisions independently based on investigation and judgment, as well as ability to discern when to escalate issues
- Able to function independently and as a member of a team in a fast-paced environment
Education Background:
- An Associate degree in Accounting or related field is preferred, however relevant career experience may be accepted in lieu of degree