Fulfillment Operations Manager

Our Premier client at a leading manufacturer in the work truck industry, is searching for a Fulfillment Operations Manager to add to its distribution team and 600,000 square foot state of the art warehouse.

Key Responsibilities:

• Lead fulfillment operations across multiple shifts, including picking, packing, shipping, and staging
• Ensure staffing levels, training, and workflows align with service levels and volume requirements
• Use operational data and KPls to monitor performance and identify areas for improvement
• Solve recurring issues through root cause analysis and practical solutions
• Maintain a clean, safe, and well-organized work environment
• Help develop and prioritize opportunities to improve processes for associates and customers
• Collaborate with receiving, inventory, planning, and business intelligence teams to ensure smooth operation
• Coach and develop supervisors and hourly associates to support team performance and growth
• Be actively engaged on the warehouse floor; must be able to lift up to 40 lbs and work around powered equipment

Required Qualifications

• 5-8 years of experience managing fulfillment, distribution, or warehouse operations
• Proven ability to lead teams in a pick/pack/ship environment
• Strong working knowledge of warehouse management systems (WMS)
• Clear and effective communicator with strong leadership and accountability skills
• Data-driven and process-oriented; able to manage and act on performance metrics
• Experience leading multiple shifts or cross-functional teams
• Able to work in a fast-paced, physically active environment

Preferred Qualifications

• Familiarity with warehouse automation and orchestration systems
• Background in continuous improvement (Lean, Six Sigma, etc.)
• Experience with RF systems and inventory control
• Exposure to multi-site or multi-state operations
• Comfort working in a Bl-supported, metrics-driven culture

Education Background:

• Bachelor's Degree Required in Engineering, Supply Chain Management, or related field or equivalent experience

Physical Requirements and Work Environment:

• Standing, Walking and Sitting for extended period of times
• Mobility and dexterity to move around operating machinery and powered industrial equipment

What You Will Get:

• Employer Contributed Profit Sharing (up to 15% max)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Vacation
• Opportunities for advancement