Lumberton, NC
Order: 27417
Core Competencies
• Communication- Verbal and Written
• Initiative
• Responsiveness to requests of service and flexibility to meet customer needs
• Organizational Skills
• Ability to multi-task and work in a fast-paced environment
• Understanding of company culture
• Understanding of employment law
• Use of Social Media
• Commitment to service to include integrity and accountability
• Problem analysis and problem-solving skills
• Attention to detail
• Ability to work in a team environment
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Essential Functions
• Responsible for utilizing company established processes to ensure employment law compliance
• Responsible for understanding company's record keeping requirements to ensure compliance with federal and state employment and OSHA regulations
• Responsible for full cycle recruitment based on customer requests and internal pool building to include (but not limited to) sourcing, scheduling, conducting interviews, offers of employment, orientations, and placement
• Responsible for posting in various social media networks to source for candidates, flyer distribution, and providing innovative solutions to achieve recruitment goals
• Responsible for ensuring accurate documentation to include candidate trackers, internal database, recruitment reports, metrics, and all other market and/or customer specific processes
• Responsible for attending and participating in various career fairs and hiring events in the community
• Responsible for conducting staffing needs assessment and working closely with assigned customers during the recruitment, selection, and placement process
• Responsible for conducting placement follow up performance monitoring to include assisting in counseling and terminations per request of TSA management
• Responsible for working with market team to successfully achieve goals and service requirements
• Responsible for working knowledge of Microsoft Windows Operating Programs to include Microsoft Excel
• Any other duties as assigned by Management
Performance Measurements
Performance will be evaluated via the audit program, which is based on core competencies; 90-day review and annual review
Qualifications
Education: Associates Degree and/or relevant work experience
Valid Driver’s License
Experience: Three years customer service experience; one-year HR experience
Skills / Abilities: Professional appearance and excellent communication skills
Strong organizational, communication, problem solving, and critical thinking skills
Above average problem-solving abilities
Above average proficiency in computer hardware and software