SOUTH BEND, IN
Crisis Support Staff - Direct Hire
South Bend, IN
Sunday through Thursday 10p-6a full time
Friday and Saturday 10p-6a
Saturday and Sunday 6a-2p
Reporting Relationship: The Crisis Desk Specialist reports to the Elkhart Shelter Manager.
Supervises: The Crisis Desk Specialist has no supervisory responsibilities.
Responsibilities and Essential Functions
- Conducts lethality screen and safety plan with all victims at intake or on crisis call
- Greets persons, answers questions about programs, and gives directions when requested; maintains complete familiarity with all programs, services and schedules.
- Maintains security of client entrance of building, monitors security system
- Handles crisis line and documents calls
- Assists with intakes
- Answers residential phone lines and takes accurate messages as necessary
- Distributes client mail
- Assists residents with minor problems and emergencies; keeps daily log of events as they occur.
- Serves as a positive role model for clients
- Maintains custody of medication for all residents and ensures all medication taken is logged
- Record and log custodian as necessary
- Maintains open communication with case managers and other program staff to ensure important client information is shared as appropriate
- Reports any suspected child abuse immediately
- Maintains confidentiality
- Participates in regular staff meetings and trainings
- Performs other duties as assigned
Requirements:
Master’s degree in counseling social work or related field; ICAADA certified or certifiable; LSW, LCSW, LMHCA, or LMHC preferred with two to three years related experience, or an equivalent combination of training and experience; requires certification or completion of CPR training course, updated yearly
Specialized Staffing Solutions, LLC. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.