Branch Supervisor/Manager

SkillsetGroup is seeking a Branch Supervisor/Manager to work in the city of Austin, TX area.  The ideal candidate will supervise the day-to-day operations of the branch, including the sales, P&L, and business development.  This will be a 1^st Shift position and a Direct Hire opportunity.   To apply, email rmills@skillsetgroup.com

Job Title:  Branch Supervisor/Manager

Shift: 1^st shift: Monday-Friday, 7:00 am – 4:00 pm

Pay: $55-65k/yr. (may be able to go to $70k)

Location:  Austin, TX 

DIRECT HIRE OPPORTUNITY

• 3 years’ experience as a Branch Supervisor or Manager in the security systems, overhead doors, access control gates, or door operator industry.
• Manage and oversee 1 other person (branch newly opened – adding 3 more this year) all branch operations and day-to-day.
• Develop and implement strategies to achieve branch goals and objectives.
• Monitor and analyze branch performance metrics, identifying areas for improvement and implementing process improvements.
• Ensure compliance with company policies, procedures, and regulations.
• Supervision and counseling of all inside Sales representatives.
• Help drive sales volumes.
• Control purchasing costs and inventory loss.
• Oversee customer service and customer retention using best practice methods.
• Motivate and guide Sales staff to continually improve personal job performance.
• Work with CFO to set, meet and review financial objectives set forth by Upper Management.
• Discreetly monitor local competitors.
• Handle all escalated calls/emails from Sales team, to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience.

For this position, training will take place in the Grand Prairie office for 2 weeks.