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Customer Service Representative


Order: 345259
Direct Hire

SkillsetGroup is seeking a Customer Service Representative to work in the city of Grand Prairie or Fort Worth, TX area.  The ideal candidate will have a passion for customer service and experience in upselling products or services.  This will be a 1st Shift position and a Direct Hire opportunity.   To apply, email rmills@skillsetgroup.com

Job Title:  Customer Service Representative 

Shift: 1st shift: Monday-Thursday, 8am-4:30pm, Friday is 7:30am-4:00pm

Pay: $45-55k/yr.

Location:  can be in Grand Prairie or Fort Worth, TX location


  • 3 years’ experience as a Customer Service Rep. in the security systems, overhead doors, access control gates, or door operator industry.
  • This individual could have done outside sales of security systems and looking to get into the office.
  • Handle incoming customer inquiries and provide excellent customer service and technical support.
  • Upsell products or services to meet customer needs.
  • Process orders, returns, and exchanges accurately and efficiently.
  • Maintain a high level of product knowledge to effectively answer customer questions.
  • Familiarity with an ERP system, computer literate, and MS office products.  
  • Bilingual is a plus, not a must.