CARMEL, IN
SCOPE:
Perform accounting and clerical tasks related to the efficient maintenance and processing of accounts receivable transactions. This position also requires cross training for roles outside the key responsibilities.
KEY RESPONSIBILITIES:
• Order Processing
o Route orders via customer portal to ensure accurate and timely fulfilment.
o Enter incoming customer orders into ERP for processing.
o Manage master price list by working closely with the sales and marketing teams to ensure accurate invoicing.
• Cash Application o Accurately process and apply incoming payments (checks, ACH, wire transfers) to customer accounts.
o Ensure timely and accurate posting of cash receipts to the correct invoices and accounts.
• Accounts Receivable
o Processing invoices via email or keying into customer portals to ensure on time payments.
o Reconcile amount paid vs amount owed by customer by identifying the reason for any short payments or deductions/chargebacks.
o Obtain deduction/chargeback documentation through requests, emails, vendor portals, etc.
o Contacting customers concerning collection issues such as unpaid invoices, invalid deductions, and missing documentation.
o Work cross functionally with internal groups (e.g. sales, logistics) to resolve outstanding issues.
o Communicating to department lead any noteworthy concerns, in summarized manner. o Manage and maintain AR documents and files.
QUALIFICATIONS:
• Strong computer skills including experience in ERP platforms, Excel, and other Microsoft products.
• AR experience preferred.
• Work with Amazon and Shopify portals a plus.
• QuickBooks Experience a plus.
• Associate degree or equivalent experience.