New Orleans , LA
We are currently searching for a Client Services Rep to work for a growing company located in New Orleans. The pay is $18 per hour. This is a temporary eight week assignment.
Duties of the Client Services Rep include but are not limited to:
-
Providing great customer service via the phone and/or email
-
Identify and assess customers’ needs to achieve satisfaction.
-
Managing client accounts
-
Provide accurate, valid, and complete information by using the right methods/tools.
-
Keep records of customer interactions, process customer accounts and file documents.
-
Typing correspondence
-
Generating quotes
-
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Requirements of the Client Services Rep include but are not limited to:
-
Bachelor’s Degree in Business or Science related field preferred
-
2+ years of customer service experience
-
2+ years’ experience in office setting preferred.
-
Great customer service skills
-
Proficient in all Microsoft Excel, Word, and Outlook