Laredo, TX
Order: 115547
- Enter and balance accounts receivable and payable on a daily basis
- Assist with other accounting projects in the office
- Track deposits made to bank and handle deposit transfers
- Assemble financial data for audits
- Monitor credit card charges, payment discrepancies, refunds, returns and miscellaneous charges
- Maintain orderly financial filing system
- Reconcile department accounts monthly and prepare reports to present to management
- Track tax payments and compile information for tax filing
- Strong knowledge of MS Office and QuickBooks
- Excellent communication and administrative skills
- Exceptional organization and time management skills
- Ability to meet all assigned deadlines
- Some Import/Export Knowledge
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers