Office Shipping Clerk

We are seeking a detail-oriented Office Shipping Clerk to join our client's Phoenix team. The primary focus of this role is the office shipping and logistics, with occasional assistance in other operational areas, including DTOH and occupational health support.

What You’ll Do (Primary Duties):

• Ensure accuracy in all shipments, including kits, forms, labels, labs, and DOT vs. Non-DOT items
• Meet carrier cutoffs and take ownership of shipments from pack-out through delivery
• Follow SOPs precisely, handling regulated materials and PHI with care
• Manage multiple shipments, prioritize effectively, and stay calm under pressure

Additional Responsibilities:

• Assist with DTOH tasks and other operational needs as required
• Support drug testing and occupational health processes, including:
• Following up with labs and clinics to obtain results
• Handling inbound/outbound calls with labs, clinics, and internal teams
• Entering, reviewing, and finalizing results in tracking systems
• Investigating missing or incomplete information
• Maintaining confidentiality of sensitive medical information

Requirements:

• Shipping experience preferred including creating UPS labels
• Strong attention to detail and organizational skills ensuring accurate shipment
• Process-driven with ability to follow SOPs
• Reliable and able to work under time-sensitive conditions
• Strong communication skills and team-oriented mindset

Why You’ll Love This Role:

• Monday–Friday day shift schedule
• Opportunity to gain experience in a compliance-driven, essential industry
• Potential for growth and cross-training in related operational areas
• Temporary role with the potential to turn into a long term opportunity

About Pinnacle
The Pinnacle Groups work hard to pair top talent with great companies. We truly care about your success and your future, which is why we take the time to truly get to know both the employer and employee to make sure it’s a good match. We’re not just filling a seat, we’re building futures. Our service separates us from other staffing firms and has landed us on the Inc. 5000 fastest growing companies list. We currently build futures in Kansas City, Topeka, Wichita, Des Moines, Denver, Omaha, Dallas-Fort Worth, Phoenix, Tucson, Orlando, Jackson, MS and Las Vegas markets.

EOE: Pinnacle provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.