Service Technician - Arcade Game Installer

The Pinnacle Groups work hard to pair top talent with great companies. We truly care about your success and your future, which is why we take the time to truly get to know both the employer and employee to make sure it’s a good match. We’re not just filling a seat, we’re building futures. Our service separates us from other staffing firms and has landed us on the Inc. 5000 fastest growing companies list. We currently connect people in Kansas City, Topeka, Wichita, Des Moines, Denver, Omaha, Dallas-Fort Worth, Phoenix, Tucson and Orlando markets.

Our client is seeking an experienced Service Technician - Arcade Game Installer.

To be a successful arcade game installer, you'll need a blend of technical skills, problem-solving abilities, and customer service skills, including the ability to troubleshoot, repair, and maintain arcade machines, as well as communicate effectively with customers. 

Technical Skills:

•    Electronics Knowledge: Understanding of low and high voltage systems, wiring diagrams, and electronic components is crucial.  Some components we work on are computers, LCD monitors, and power supplies.

•    Troubleshooting & Repair: Ability to diagnose and fix issues with arcade games, including identifying faulty components and performing repairs.  Can diagnose to a component level but not needed.

•    Tools & Equipment: Proficiency in using hand tools, power tools, multi-meters, soldering irons, and other equipment necessary for installing and repairing arcade machines.  

•    Preventative Maintenance: Knowledge of how to perform regular maintenance tasks to ensure arcade machines are in optimal working condition. 

•    Installation: Ability to install and transport arcade machines, potentially including lifting heavy equipment.  We use hand truck dolly, pallet jacks, four wheel dollys, and forklifts.

•    Transportation: Must have a drivers license and a working vehicle.  Able to get a medical examiners card for driving a box truck.

Problem-Solving & Customer Service Skills:

•    Communication: Ability to clearly explain technical issues to customers and provide solutions. 

•    Customer Service: Friendly and helpful attitude, with the ability to handle customer inquiries and complaints. 

•    Teamwork: Ability to work effectively with other arcade staff. 

•    Time Management: Ability to manage time effectively and complete tasks efficiently. 

•    Patience and Calm Under Pressure: Ability to remain calm and patient when dealing with difficult situations, customers and/or rowdy children

EOE: Pinnacle provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.