San Antonio, TX
Working in a medical office environment performing patient account follow up.
Duties:
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Monitor insurance claims by running reports and contacting insurance companies to resolve claims that are not paid in a timely manner
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Identify coding or billing problems from EOBs
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Identify problem accounts and escalate as appropriate
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Update patient account records
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Sort and file correspondence
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Work with patients and guarantors to secure payment on outstanding account balances
Skills:
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Communication
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Customer Orientation
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Interpersonal skills
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PC Skills
Education: High School Education or GED required
Experience: At least 1 year collections experience, education may be considered in substitute of experience