Medical Customer Service Representative

We are seeking a Customer Service Representative (CSR) to join our medical office phone room team! The ideal candidate must have at least 1 year of Electronic Health Records (EHR) experience and strong communication skills.

Responsibilities:

• Answer incoming patient calls with professionalism and efficiency

• Schedule appointments and manage patient inquiries

• Update and verify patient information in the EHR system

• Coordinate with medical staff to ensure seamless patient care

Requirements:

• Minimum 1 year of EHR experience (required)

• Previous experience in a medical office setting preferred

• Strong multitasking and problem-solving skills

• Excellent phone etiquette and customer service abilities

$18/hr.