West Palm Beach, FL
Now Hiring: Collection Representatives– Apply Today!
As a Collections Representative, you will play a vital role in interacting with customers, understanding their needs, and facilitating resolutions to their inquiries. You will be responsible for maintaining a positive customer experience while also managing collections and debt recovery processes. This role is an excellent fit for individuals who are eager to learn, passionate about helping others, and excited to develop new skills within a supportive team setting. Go getter personality and attitude will do very well. Hourly pay with opportunity to earn commissions on recovered amounts.
Pay/Compensation/Details:
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$17/hr. - $20/hr.
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Monday through Friday 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM
Requirements and Responsibilities:
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Handle inbound and outbound customer calls professionally and courteously.
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Assist customers in navigating processes, addressing inquiries, and resolving issues effectively.
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Collaborate with customers to establish repayment plans, negotiate settlements, and provide guidance on resolving outstanding debts.
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Maintain accurate and up-to-date records of customer interactions and payment arrangements.
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Adhere to established scripts, policies, and procedures while maintaining compliance with industry regulations.
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Provide empathetic and courteous customer service to ensure a positive customer experience.
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Work closely with team members and supervisors to ensure consistent achievement of performance metrics.
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Attend training sessions to enhance product knowledge, communication skills, and debt recovery strategies.
Why Join Us?
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Manpower pays weekly
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We offer health benefits after one month of full time employment
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Flexible options once you finish working with one client, we can place you with another when you want to work again.
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Referral Bonuses
Ready to Get Started?
Click "Apply Now" to begin your journey with us. We are excited to help you find your perfect fit and start your next career move!