Bilingual Spanish Call Center Representative

Manpower is seeking a Bilingual Spanish Call Center Representative to manage high-volume calls, assist patients with scheduling, insurance verification, and general inquiries. Ideal candidates have strong communication skills, empathy, and can multitask efficiently for our client in Vero beach, FL.

Responsibilities:

• Handle high-volume calls in English & Spanish.

• Assist with scheduling, insurance verification, and inquiries.

• Provide accurate healthcare service information.

• Document patient interactions efficiently.

• Maintain confidentiality & comply with HIPAA regulations.

Qualifications:

• Fluent in Spanish & English.

• Call center experience (healthcare preferred).

• Knowledge of medical terminology & insurance verification a plus.

• Strong communication, multitasking, and problem-solving skills.

• Proficiency in computer systems & EMR software.

• High school diploma required; higher education preferred.

Schedule:

• Must be capable of working Monday through Friday between 7:30am - 6:00pm

Job Type: Full-time

Pay: $18.00 per hour