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Bilingual Spanish Call Center Representative

Vero Beach, FL

Order: 231226
TempToFT

Manpower is seeking a Bilingual Spanish Call Center Representative to manage high-volume calls, assist patients with scheduling, insurance verification, and general inquiries. Ideal candidates have strong communication skills, empathy, and can multitask efficiently for our client in Vero beach, FL.

Responsibilities:

  • Handle high-volume calls in English & Spanish.

  • Assist with scheduling, insurance verification, and inquiries.

  • Provide accurate healthcare service information.

  • Document patient interactions efficiently.

  • Maintain confidentiality & comply with HIPAA regulations.

Qualifications:

  • Fluent in Spanish & English.

  • Call center experience (healthcare preferred).

  • Knowledge of medical terminology & insurance verification a plus.

  • Strong communication, multitasking, and problem-solving skills.

  • Proficiency in computer systems & EMR software.

  • High school diploma required; higher education preferred.

Schedule:

  • Must be capable of working Monday through Friday between 7:30am - 6:00pm

Job Type: Full-time

Pay: $18.00 per hour